List of available services at N'Djamena Int. Airport

Information desk A welcome stand is available in the main hall of the airport. The reception staff can inform travelers and accompanying persons about their flight, their experience at the airport or the formalities to be completed. Do not hesitate to call on them.

ATMs, banks, exchange See also the customs handbook See also the exchange rates observed at the airport

VIP Lounge Book your VIP services clicking here

Internet

Stores and shops

Post office

Police & security N'Djamena Intl. Airport is always concerned about the safety of passengers and aircraft. The police of the airport listen to all travelers. Security officers also ensure compliance with international standards. You can call them to report any suspicious activity. In addition, we remind you that leaving luggage unattended can cause its destruction and prosecution against you.

Luggage wrapping

Call center Information on departures, arrivals, delays and other information can be obtained by calling the airport:  (+235) 66 28 45 18

Prayer rooms

Passengers with reduced mobility Wheelchairs and support staff are available free of charge for passengers with reduced mobility to and from N'Djamena Airport. It is essential, when booking your flight or in any case before take-off day, to indicate to the company that you will need assistance on the ground and / or in flight in order to provide the appropriate personnel and to take you in charge upon your arrival at the airport and facilitate your check-in formalities and access to the boarding area.

Luggage scales Each airline flying to Chad impose a different baggage allowance. It is important that every traveler comply with those rules under threat of being required to pay excess baggage fees that can be prohibitive. It is therefore recommended to weigh your luggage before you get to the airport. However, it is possible to weigh them on the luggage scales available at check-in counters in order to lighten them if necessary.

Cabin baggage Just like checked baggage, cabin baggage must meet a maximum size and weight. Airlines propose in the check-in area boxes to check if your cabin baggage meets the standards. Some passengers try at the time of boarding to carry more or different bags that those validated at check-in. They are exposed to leave their bags at the airport or to pay excess baggage fees in addition to delay the takeoff to the detriment of all travelers.

Tickets and tourism

Health

Baggage disputes In case of loss, theft or damage related to baggage carried by travelers, you must contact your airline as soon as you have knowledge of the incident, ideally at the exit of the baggage delivery hall.

Bars and restaurants